At The Lock Shop, we understand that timely and reliable delivery is crucial when it comes to securing your home or business. Based in Saint Louis, US, we are committed to providing efficient shipping services to customers worldwide (excluding Asia and some remote areas). Our delivery options are designed to offer flexibility and peace of mind, ensuring your high-quality security products reach you safely and on time.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. This option is ideal for those who need their products quickly and reliably.
- Free Shipping: For orders over $50, we provide free shipping via EMS. After order processing (1-2 business days), delivery usually takes 15-25 days. This economical choice is perfect for budget-conscious customers without compromising on service quality.
Order Processing
Once you place an order, our team works diligently to process it within 1-2 business days. During this time, we verify order details, prepare your items with care, and coordinate with our shipping partners. You will receive a confirmation email with tracking information once your order is on its way, allowing you to monitor its progress in real-time.
Global Reach
As a global provider of security solutions, we ship to most regions worldwide, excluding Asia and certain remote areas due to logistical constraints. Our partnerships with DHL, FedEx, and EMS ensure that whether you’re a homeowner in the US, a business in Europe, or a contractor in Australia, you can count on us for secure and efficient delivery.
Returns Policy
If you need to return a product, we accept returns within 15 days of receipt. Please ensure items are unused and in original packaging. Contact our support team at [email protected] to initiate the process. We strive to make returns hassle-free, reflecting our commitment to customer satisfaction.
Why Choose Our Delivery Service?
- Reliability: We partner with top carriers like DHL, FedEx, and EMS for timely deliveries.
- Transparency: Clear processing times and tracking updates keep you informed.
- Affordability: Free shipping on orders over $50 makes security accessible to all.
- Customer Focus: Our team is here to assist with any delivery concerns promptly.
Thank you for choosing The Lock Shop. We are dedicated to ensuring your security needs are met with excellence, from product selection to delivery. Explore our range of Door Handles, Digital Locks, CCTV Systems, and more, and enjoy a seamless shopping experience tailored for your safety.